Register now to receive free installation and training from our specialist, who will visit you at your convenience
Three Good Reasons
We work hard every day to make life of our clients better and happier
- Fast and reliableWe have specifically engineered a very fast and reliable system for managing your hotel. It operates with 100% uptime, free of errors and delays
- Extensive functionalityManaging rooms and bookings, hotel services, plus hotel website creation, financial control, guest communication, and much more
- PriceWe will surprise you with a special pricing offer—lower than what you are currently paying
Our customers
Contact us:
+27 72 219 4454
hello@plainn.co.za
hello@plainn.co.za
PLAINN: Standard Terms and Conditions (T&C)
These Terms and Conditions govern your use of the PLAINN Property Management System (the "Service").
1. Acceptance of Terms
By subscribing to or using the PLAINN Service, you agree to comply with and be bound by these Terms. If you do not agree, you must not use the Service.
2. Service Use and Accounts
3. Payment and Subscriptions
4. Data Ownership
5. Limitation of Liability
6. Governing Law
These Terms shall be governed by the laws of the Republic of South Africa.
These Terms and Conditions govern your use of the PLAINN Property Management System (the "Service").
1. Acceptance of Terms
By subscribing to or using the PLAINN Service, you agree to comply with and be bound by these Terms. If you do not agree, you must not use the Service.
2. Service Use and Accounts
- License: We grant you a limited, non-exclusive license to use the Service solely for your hotel's internal operations.
- Your Responsibilities: You are responsible for maintaining the security of your account login information (passwords) and for all activity that occurs under your accounts.
- Prohibited Use: You must not use the Service for any illegal or harmful activities, or to interfere with the integrity or performance of the Service.
3. Payment and Subscriptions
- Billing: All fees for the Service are billed in advance based on your chosen subscription plan (monthly or annually).
- Auto-Renewal: Your subscription will automatically renew at the end of the term unless you cancel it before the renewal date.
- Cancellation Policy: You may cancel your subscription at any time. Cancellation is effective at the end of your current paid billing cycle. We do not provide refunds for any partial periods of service remaining after cancellation.
4. Data Ownership
- Your Data: You retain all ownership rights to the data you input into the PLAINN Service (reservations, guest details, financial records). We will only use your data to provide and improve the Service.
- Data Security: We commit to maintaining commercially reasonable security measures to protect your data.
5. Limitation of Liability
- The Service is provided "as is." While we strive for 100% uptime, we do not guarantee that the Service will be completely error-free or uninterrupted.
- Our total liability to you for any claim arising from these Terms or your use of the Service will not exceed the total fees you paid to us during the three (3) months preceding the claim.
6. Governing Law
These Terms shall be governed by the laws of the Republic of South Africa.
CANCELLATION AND REFUND POLICY
- Client Cancellation (Termination):
- The Client may cancel the subscription at any time by providing [e.g., 30 days] written notice via email to [Cancellation Email Address].
- Cancellation will become effective at the end of the current billing cycle.
- Refunds for Pre-Paid Subscriptions:
- Monthly Subscriptions: No refunds are provided for cancellation made during an active monthly cycle.
- Annual Subscriptions: No refunds are provided for the remaining months of an annual subscription if the Client cancels the Service prior to the renewal date. (The service will remain active until the end of the paid annual term.)
- Exceptions (Service Failure): In the unlikely event that PLAINN fails to provide the core PMS Service for a period exceeding [e.g., 72 continuous hours] due to a fault within PLAINN's control, the Client may be eligible for a pro-rata refund for the period of the outage, calculated based on the monthly fee.
